Welcome to our PARKHOTEL Neubrandenburg

If you need a baby cot, please contact the housekeeping team.

If you need a bathrobe and slippers, please contact the housekeeping team.

The next bank is located in the city (10 minutes to walk). Please contact the reception for further information

Our bar is open daily from 03.00 pm until 11.00 pm.

Additional (woolen) blankets are available by request. Please ask our housekeeping team.

Enjoy our breakfast buffet in the restaurant from 7:00 till 10.00 am.

We offer parking places. They are free of charge.

In Neubrandenburg you find several car rental agencies – our reception staff is glad to help you booking a car.

For service times or further information please ask our staff at the reception.

Children under 3 years are free of charge in the room of the parents. Children over 4 to 11 years in the room of the parents are charged with EUR 15,00 per night for an extra bed, from 12 to 17 years 25,00 per night and for adults EUR 30,00 per night.

Check-out time is 11.00 am. If you wish to delay your departure, please contact the reception. You can leave your luggage at the reception.

A cigarette machine is located outside near Restaurant “la paz”. Please note that smoking is not permitted in the hotel –only on the balconies and in the hotel bar. Ashtrays are provided outside e.g. on our terrace or your balcony.

On request we will be able to offer diet food for you, if we get the information in advance.

You are reachable in your room under the number: +49 (0)395 5590 + your room number.

Please contact the reception. Our staff is glad to help you.

In- and outland calls are possible from your room. Please dial „0“ for an outside line.

Please mind the signs at your room door and in the corridors.

230 Volt, 50 Hz.

We provide extra beds for a fee ( à children).

Please leave your room immediately in case of a triggered fire alarm and gather on the lawn in front of the main house. You can find information about the emergency exits in your room.

Are located on each floor and in the stairway.

A medicine chest is provided at the reception.

You can send or receive your faxes for a fee at the reception.

Please contact the reception. We would be pleased to assist you with the order.

The next gas station is located in Neustrelitzer Straße (about 800 meters away). Please contact the reception for further information.

Our team is glad to assist you by booking an appointment.

Take the opportunity to book your next stay in our house at the reception. Of course you can book your next stay at the relevant websites on the internet too.

For an ironing board please contact the reception.

All rooms offer high speed internet or a modem. Wi-Fi is available in the whole building

In case you find property please hand it over to our staff at the reception. If you have lost property please contact the reception immediately.

Luggage can be stored at the reception.

If you need help please ask us – we will be glad to assist you.

Our hotel is specially equipped for your meetings and has different daylight-flooded conference rooms. Our meeting rooms are made variable in size. For detailed information please ask reception.

Every room is appointed with a minibar. The prices can be found in the price list

Newspapers are provided at the reception.

Kindly contact the reception (EUR 0,30 per copy)

The next pharmacy is in the market square centre in the city. Please contact the reception for further information.

Please pay your bill at the reception. Accounts can be settled in cash, via EC-card as well as Master Card, Visa  and American Express

Please leave the sign at the exterior door if you do not want to be disturbed.

We provide a second pillow per person in your cupboard

You can leave your letters and postcards at the reception. We will bring them to the post office daily.

There are many different kinds of restaurants in Neubrandenburg. Please contact the reception for further information and bookings.

Our reception is manned from 06:00 am to 11:00 pm. From 11:00 pm till 6:00 am call the (emergency) number +49 (0) 162 8787434.

You can order drinks from your room service menu. Please call 154. We charge an extra fee of EUR 3,00 per order. Room service is possible from 07.00 am to 22.00 pm.

For your valuables you can use the safe at the reception.

You find a sewing set at the reception.

Is located in the basement. Opening hours: 17.00 to 22.00 pm. We beg you for advance announcement half an hour before.

A shoe cleaning device is located in the ground floor.

For tips on planning your leisure, please contact our reception.

Are available at the reception

We provide sanitary articles such as tooth-brush, tooth-paste or shavers for a fee at our reception.

For advice please contact our reception.

At our reception we provide current schedules. Please contact the reception.

We charge EUR 0,30 per unit.

Our reception staff is glad to take your wake up request. Please let us know if we can assist you.

You can use our Wi-Fi in the public areas building. For access please contact our reception