Parkhotel Neubrandenburg

Welcome to our PARKHOTEL Neubrandenburg

We would like to thank you for choosing our hotel for your stay at Neubrandenburg.

Our information brochure is supposed to be of your assistance to find your way around our house and Neubrandenburg and feel fine.

Our guests deserve the best service we can provide. Should you ever feel uncomfortable with our service, please let us know. Our Team is always available for your needs.

We are very interested in your impressions regarding our hotel. Please fill in the survey in your room to give us your ideas. 

The Team of the
PARKHOTEL Neubrandenburg
wishes you a relaxing and comfortable stay

Important phone numbers

Inside calls
Please simply type in the room number you want to reach.

Outbound calls
If you want to make a local call, a long-distance call or an international call please dial   the „0“ first and then the complete phone number that you want to reach. The calling   costs will be automatically booked on your room check.

Inbound calls to your room
Your room number is any time easy to reach directly from outside. Your caller will only have to dial 0395 5590 and your room number.


Phone inquiries:
(0) 1 18 33

Foreign countries
(0) 1 18 34

Emergency call/ Fire brigade:
(0) 112

(0) 110

duty doctor 24h
(0) 0180 58 68 22 23 00

Clinical centre Neubrandenburg:
(0) 7750

Taxi call
(0) 7 66 66

At the medical centre near the Church of St. Mary
(0) 5 44 26 10

Pharmacy „Vier Tore“ | Treptower Straße 1
Phone: (0) 5 66 58 80

Pharmacy „Scheele“ | Turmstraße 27 
Phone: (0) 5 82 21 35

tourist information
(0) 01805 17 03 30

Andorra | Andorra

Argentinien | Argentina

Belgien | Belgium

Brasilien | Brazil

Chile | Chile

Dänemark | Denmark

Deutschland | Germany

Finnland | Finland

Frankreich | France

Griechenland | Greece

Großbritannien | United Kingdom

Irland | Ireland

Italien | Italy

Japan | Japan

Kanada | Canada 

Kuba | Cuba

Kuwait | Kuwait

Luxemburg | Luxembourg

Mexiko | Méjico

Niederlande | The Netherlands

Norwegen | Norway

Österreich I Austria

Polen | Poland

Portugal | Portugal 

Rumänien | Romania

Russland | Russia

Schweden | Sweden

Schweiz | Switzerland

Spanien | Spain

Süd Afrika | South Africa

Tschechische Republik | Czech Republic

Türkei | Turkey

Ungarn | Hungary


Ver. Arabische Emirate | United Arab Emirates


Emergency call / Fire brigade: (0) 112
Police (0) 110

Shopping in the city center

Marktplatzcenter with over 72 shops ranging from pharmacies, drugstores, opticians, clothing and shoe shops to snack bars

Boulevard / Turmstraße with cafes, restaurants, clothing stores, souvenir shops, hairdressers and department store

Treat yourself to relaxation

Mariel beauty and & wellness in-house.

Make an appointment: (0) 5 70 66 68

Hints for fire prevention

Dear guest,

we have done a lot as regards the topic safety.

Please help and support us and note the following hints:

  • Please do not smoke in your room.
  • Please do not throw any matches or cigarettes into the waste-paper basket.
  • Please do not leave any burning candles, electric appliances or any open fire unattended in your room.
  • In case of fire or danger the fire brigade and the reception will be automatically notified. There are fire alarms spread all over the house that will trigger alarm in case of emergency. If they should not sound the alarm please push the alarm buttons (red small box). They are spread in the staircase on every floor.
  • The guests will be alarmed by a siren signal. If that siren rings out all guests should immediately leave the hotel through the marked emergency exits. If the emergency exits should be blocked by smoke or fire please stay in your room, shut the door and draw attention to yourselves at the window.
  • Please, they keep quit!
  • Small origin fires are to be extinguished with the fire extinguisher.You will find them on every corridor.
  • Please shut windows and doors to avoid the expansion of fires.

Please never use the elevators in case of emergency. Danger of suffocation !!!! 

We thank you for your support and your attention to the hints.

The staff of Parkhotel Neubrandenburg

Information all around your stay

If you need a baby cot, please contact the housekeeping team.

If you need a bathrobe and slippers, please contact the housekeeping team.

The next bank is located in the city (10 minutes to walk). Please contact the reception for further information

Our bar is open daily from 03.00 pm until 11.00 pm.

Additional (woolen) blankets are available by request. Please ask our housekeeping team.

Enjoy our breakfast buffet in the restaurant from 7:00 till 10.00 am.

We offer parking places. They are free of charge.


In Neubrandenburg you find several car rental agencies – our reception staff is glad to help you booking a car.


For service times or further information please ask our staff at the reception.

Children under 3 years are free of charge in the room of the parents. Children over 4 to 11 years in the room of the parents are charged with EUR 15,00 per night for an extra bed, from 12 to 17 years 25,00 per night and for adults EUR 30,00 per night.


Check-out time is 11.00 am. If you wish to delay your departure, please contact the reception. You can leave your luggage at the reception.

A cigarette machine is located outside near Restaurant “la paz”. Please note that smoking is not permitted in the hotel –only on the balconies and in the hotel bar. Ashtrays are provided outside e.g. on our terrace or your balcony.


On request we will be able to offer diet food for you, if we get the information in advance.

You are reachable in your room under the number: +49 (0)395 5590 + your room number.


Please contact the reception. Our staff is glad to help you.

In- and outland calls are possible from your room. Please dial „0“ for an outside line.


Please mind the signs at your room door and in the corridors.


230 Volt, 50 Hz.

We provide extra beds for a fee ( à children).


Please leave your room immediately in case of a triggered fire alarm and gather on the lawn in front of the main house. You can find information about the emergency exits in your room.

Are located on each floor and in the stairway.


A medicine chest is provided at the reception.

You can send or receive your faxes for a fee at the reception.

Please contact the reception. We would be pleased to assist you with the order.


The next gas station is located in Neustrelitzer Straße (about 800 meters away). Please contact the reception for further information.

Our team is glad to assist you by booking an appointment.


Take the opportunity to book your next stay in our house at the reception. Of course you can book your next stay at the relevant websites on the internet too.

For an ironing board please contact the reception.


All rooms offer high speed internet or a modem. Wi-Fi is available in the whole building

In case you find property please hand it over to our staff at the reception. If you have lost property please contact the reception immediately.


Luggage can be stored at the reception.

If you need help please ask us – we will be glad to assist you.


Our hotel is specially equipped for your meetings and has different daylight-flooded conference rooms. Our meeting rooms are made variable in size. For detailed information please ask reception.

Every room is appointed with a minibar. The prices can be found in the price list

Newspapers are provided at the reception.


Kindly contact the reception (EUR 0,30 per copy)

The next pharmacy is in the market square centre in the city. Please contact the reception for further information.


Please pay your bill at the reception. Accounts can be settled in cash, via EC-card as well as Master Card, Visa  and American Express

Please leave the sign at the exterior door if you do not want to be disturbed.


We provide a second pillow per person in your cupboard

You can leave your letters and postcards at the reception. We will bring them to the post office daily.


There are many different kinds of restaurants in Neubrandenburg. Please contact the reception for further information and bookings.

Our reception is manned from 06:00 am to 11:00 pm. From 11:00 pm till 6:00 am call the (emergency) number +49 (0) 162 8787434.


You can order drinks from your room service menu. Please call 154. We charge an extra fee of EUR 3,00 per order. Room service is possible from 07.00 am to 22.00 pm.

For your valuables you can use the safe at the reception.


You find a sewing set at the reception.

Is located in the basement. Opening hours: 17.00 to 22.00 pm. We beg you for advance announcement half an hour before.


A shoe cleaning device is located in the ground floor.

For tips on planning your leisure, please contact our reception.


Are available at the reception

We provide sanitary articles such as tooth-brush, tooth-paste or shavers for a fee at our reception.


For advice please contact our reception.

At our reception we provide current schedules. Please contact the reception.


We charge EUR 0,30 per unit.

Our reception staff is glad to take your wake up request. Please let us know if we can assist you.


You can use our Wi-Fi in the public areas building. For access please contact our reception

Excursion and Sightseeing

Neubrandenburg – city of the four archways

Four wonderful gothic brickstone gates bedded into medieval ring-wall lent the city its name. Not only architecture and culture are worth to be seen in Neubrandenburg but also a breathtaking landscape around the city.

Join a guided tour or walk around and discover the city by yourself.

Places we recommend you to visit:

  • Medieval ring-wall
  • Church of Virgin Mary
  • “Fritz Reuther House”
  • “Mudder-Schulten-Well”
  • Chamber-Theatre Neubrandenburg
  • Exhibition regarding history of the city
  • Boat-trip on the Lake Tollense
  • Belvedere at Lake Tollense


  • Old castle and witch’s cellar Penzlin
  • Castle Burg Stargard
  • Mecklenburg’s Lake District
  • Müritz boat cruises
  • Castle tour: Prillwitz-Hohenzieritz-Groß Plasten

Full day excursions:

  • Isle Usedom
  • Isle Rügen
  • Hanseatic cities Rostock, Greifswald and Stralsund
  • Schwerin, capitol city of Mecklenburg-Vorpommern

Our reception will be pleased to help you at anytime with arrangements and trips that will make your stay in Neubrandenburg a memorable one.